Phone: +1 (684) 699-5534 or Cell: +1 (684) 258-4444
Opening Hours
Come Visit
Mon - Fri: 10:30am - 4:30pm
Sat: 9am - 12pm
Sun: Closed
FAQs
Are there any additional fees when purchasing a stone?
The price for each stone includes all charges with the stones production. If stone is not going to be picked up locally additional shipping charges will be added at cost.
What is your design process?
All design work is pre-approved by customer before stone is engraved. Customer is responsible to make sure all information for engraving is correct before engraving of stone is approved. Island Engraving will not be held liable for customer errors in wording and texts for memorials.
What is the best photo to use for the stone?
The larger and clearer the photo the better it will appear on the stone or on the ceramic tiles. The resolution needs to be sufficient for us to use for your project.
How long does an average project take?
24" x 24" black granite markers can be produced in two to four weeks for local pick up. Larger monuments can take thirty to ninety days for local pick up.
Can you ship to neighboring Samoa or any other island in the Pacific Region?
We can ship to Western Samoa within one week after monument has been produced. Shipping is charged at cost to Western Samoa. Shipping to other Pacific Islands will need to be arranged with local shippers but will be charged at cost as well.
How long will the engraving last?
Our images are not painted on the stone but either laser engraved or etched into the stone. By doing this our engravings will last for a long time. With the laser engraving the only thing that will take it off the stone is rubbing it with something sharp such as a tool or sandpaper along with the acid in the rain. Lab studies have shown that the acid in rainwater will eventually remove the image after 300 years. The sandblasting process used with the larger stones will last for as long or longer as the laser engraving.
Can I get the wording in Samoan?
Yes we can do wording in Samoan, Tongan or any other language that uses the English alphabet.
How can I pay for my order?
You can pay locally in check or cash. Major credit/debit cards and online payment options are also available.
Do you mount the stones?
With the 24” x 24” x ¾” tiles we usually do not do the mounting. We can provide some one but we find that most families have some one who can do the concrete and tile work at a lower cost than we can. On the larger stones we can mount them on the grave but additional charges will apply. We find that most families have a vehicle available that can handle the weight of the stones and they mount them on the grave. We can provide transport and mounting but there will be additional charges that will be billed at cost.
How long does it take after I place my order until the stone is finished?
With the 24” black granite markers they can generally be completed within two weeks depending on pending orders. The larger stones can take from 30 to 90 days depending on pending orders. Rush orders can be accepted if needed but additional charges may apply. Please let us know how long until you need your memorial. We like to complete the monuments 30 days before they are actually needed in case any unforeseen problems arise.